Policies

All readywear pieces will ship within 2-3 business days.

Please allow for 15-20 business days for any custom, handmade item to be created before shipping. If you need it quicker, please let me know and I'll try to accommodate you. Jewelry is ready for gift-giving and comes in a beautiful branded rigid box with a tray.

We ship worldwide. We assure you that every effort will be made to get you purchase to you as quickly as possible.

We hope that you will be satisfied with the piece or pieces.  

Returns

Readywear: We offer free returns for all readywear items within 14 days of delivery. Please reach out to us (sam@auburnjewelry.com or 914 960 1923) and we will send you a shipping label to return your purchase.

Custom/Handmade/Bespoke: If your product arrives broken, returns will be accepted within 14 days for a full refund excluding shipment payment. Due to the custom nature of the pieces we do not accept returns or refunds on any piece that has been custom made, this includes monograms, pet silhouettes, logos.

Colors will vary slightly due to the handmade nature of the pieces.

Disclaimer: These products are not intended for children under the age of 6 to wear. There are small parts which could be a choking hazard. If a child under the age of 6 is wearing a piece of Auburn Jewelry they should do so with adult supervision.